MarkerSupply.com is your source for all of your arts and crafts' marker needs.
Please call us if you have any questions at 866-354-9431Office Hours:
Monday-Friday: 8:00 A.M. to 5:00 P.M. Central Time.
We generally always answer the phone. Please leave a message if we are unable to answer your call. We will make every effort to call you back as soon as possible.
Exchanges and Returns:
We are only able to issue refunds on UNOPENED and UNUSED markers.
Credit or Exchange:
Please email email@example.com
with your Order/ Invoice number, reason for return, and/or items you would like to exchange.
Credit will be issued or a replacement will be sent to you after we receive the unwanted markers back. To help speed up the process, please include a copy of your Sales Receipt or Invoice in the box with the markers. If a copy is not available, please include your name, contact email and phone number, and address to which the order was shipped.
Please send markers back to:
Durable Supply Company
240 Great Circle Road
Nashville TN 37228
If you suspect that the markers received are defective, please call us at 866-354-9431 to arrange for a replacement.
Error with order:
We try our best to be as accurate as possible when shipping your orders. Please let us know if there is an error as soon as possible. Email firstname.lastname@example.org
with your Order/ Invoice number to arrange for a replacement. You will be sent a return label to send back the items you received in error at no cost to you.