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Home . Holiday Season Shipping Details

Holiday Season Shipping Details

Holiday Shipping Guide:
USPS orders placed after 12:00 noon CST will be shipped the following business day.
UPS orders placed after 4:30pm CST will be shipped the following business day.
Orders placed over the weekend or after these times will ship the next business day unless otherwise notified.



To receive your order by December 24th :
First Class Mail: there are no guaranteed delivery dates using First Class Mail. We recommend ordering at least 7-10 business days before needed.
Priority Mail: order by 12:00 noon CST Friday December 18th
UPS Ground: Please refer to the UPS shipping map
Ordering on December 22nd : Select UPS 2nd Day Air at check out (for delivery on December 24th)
Ordering on December 23rd: Select UPS Next Day Air shipping (for delivery on December 24th)

***UPS service guarantee is suspended for UPS Ground and UPS Standard packages picked up or scheduled for delivery between December 11th and December 24 th. In the case of severe weather, delivery may be delayed. Alerts will be displayed when you track your package on UPS.com***
Please allow 24 hours to receive updated tracking information. You will not be able to track your package until it has been processed by the shipping carrier.

Please be sure to provide accurate contact information (both email and phone number) in case we have any questions about your order. If we are unable to reach you, your order may be placed on hold. If you are unable to be reached within 7 business days , your order may be cancelled.

No shipping refunds will be given for incorrect addresses provided. Please contact us as soon as possible if you notice incorrect shipping information on your order confirmation email.

UPS GROUND DELIVERY MAP SHOWING SHIPPING TIME


Please be sure to provide accurate contact information (both email and phone number) in case we have any questions about your order. If we are unable to reach you, your order may be placed on hold. If you are unable to be reached within 7 business days , your order may be cancelled.

Hazardous Material:
-Some products are classified as Hazardous Materials Other Regulated Materials (ORM-D) & cannot ship via USPS Mail
- ORM- D Products have been tagged on our website as:
- Some ORM-D markers qualify for a small package exception and are eligible for Next Day Air, 2nd Day Air, & UPS Ground (some restrictions apply)



International Shipping:
- All services available depending on weight of package & contents
- Shipments may incur additional customs fees, taxes, & tariffs upon arrival
- Rejected packages will be refunded for the cost of goods but not shipping costs
- Claims for lost packages can only be filed after 45 days from ship date

Additional Information
- No handling fees – All shipping costs are equal to the daily pickup rates
- All shipping costs are dependent on weight of package & location
- We ship from Nashville, TN

Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer’s behalf. Your order will be shipped under UPS’s e-Tailer Brokerage Program (eBP), where eligible shipments imported into Canada for non-commercial purposes and valued under CAD$ 200 shipped via UPS Standard service are subject to a reduced brokerage fee of CAD$ 10, plus any applicable duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for commercial purposes and/or subject to specialized clearance may incur additional fees. Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery.”


If you have any questions or issues with selecting a shipping method please contact us at meg@markersupply.com


Office Hours: M - F 8:00 A.M. to 5:00 P.M Central Time


Please call us if you have any questions. 866-354-9431.

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Our Company

Marker Supply Co.

240 Great Circle Road

Suite 328

Nashville, TN 37228

Toll Free 866.354.9431

Local 615.770.2777

Fax 866.354.1846

Sales@MarkerSupply.com

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